Refund policy

Return & Refund Policy

At Zenkart, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We offer a 7-day return policy from the date of delivery.

To be eligible for a return, the item must be unused and in original packaging.

Non-Returnable Items

Used products

Damaged products caused by misuse

Personal care items

Damaged or Wrong Products

If you receive a damaged or wrong product, contact us within 48 hours with photos/videos.

Refund Process

Approved refunds are processed within 5–7 business days.

Order Cancellation

Orders can be cancelled within 24 hours of placing the order.

Contact Us

Email: storezenkart@gmail.com